We ship custom products within 2 weeks of your order. Non-custom products generally ship within 1 week of your order. Our standard shipping method is UPS Ground. The shipping rate you pay is based on the weight and size of the product and your zip code, and is passed through directly from UPS. We will email you a shipping confirmation when your product is shipped, along with a UPS tracking number you can use to track your shipment. If you prefer a different shipping method please contact us to make arrangements. If the size of your order would result in a cost benefit from “freight” shipping, we will make arrangements with you.